Feedback from previous guests about their experience.
68%
enjoyed the hotel and would happily stay again
6.8/10
Nice
Rooms
7.0
Location
7.3
Service
8.3
Dining
7.7
Guest reviews
6.8/10
based on 5 reviews
8.3
8.3/10 based on 8956 reviews
Jason
United Kingdom,
February
2025
7.4/10
I spent a few nights at this hotel, and while it had its perks like a solid breakfast and clean rooms, it also left me wanting in some areas. The location is decent for train access, but the surrounding area feels a bit less charming compared to central Munich. The rooms are spacious and comfortable, but I think some updates would elevate the experience a lot. Overall, with a bit of improvement, it could be a standout place.
Rooms
7.0
The rooms were spacious and comfortable, offering enough space for my short stay. However, they felt a bit dated.
Service
8.0
Service was pleasant; the staff were efficient and accommodating, which helped make my stay enjoyable.
Location
7.0
The hotel is situated close to the central station, providing easy access to public transport, although the surrounding area isn't the most appealing.
Dining
8.0
The breakfast was quite decent, offering a good variety that satisfied most tastes, which I appreciated.
Facilities
7.0
While I didn't use many facilities, the rooftop pool was a nice amenity, and it is a rare find in this price range.
Zoe
United Kingdom,
November
2024
6.8/10
I had a pleasant stay overall, thanks to the hotel's cleanliness, modern touch, and impressive service. However, there were some drawbacks, particularly regarding the unexpected upgrade fees and the cramped room sizes, which can feel quite limiting. The location is convenient for accessing the train station, but I did not feel entirely secure walking around at night.
Rooms
7.0
The rooms were modern and well-appointed, but the space felt a bit limited and could be quite warm at night.
Service
8.0
The staff were genuinely willing to help, quickly addressing any concerns I had, but check-in could have been more welcoming.
Location
6.0
The hotel is conveniently situated just a short walk from the train station, yet the surrounding area felt a bit undesirable at times.
Dining
7.0
While I found the breakfast offerings somewhat pricey, the quality and variety were commendable.
Facilities
6.0
The hotel is recently renovated, but certain aspects like the elevator size and room layout could use improvement.
Jennifer
United Kingdom,
November
2024
5.4/10
I had mixed experiences at this hotel. The location is quite convenient, with easy access to public transport and nearby dining options, which is a definite plus. However, my experience with the rooms and the service left much to be desired. The room was smaller than expected and not adequately maintained, which affected my overall comfort during the stay.
Rooms
The room was very tiny and cramped, making it difficult to move around comfortably. I expected more for my status as a Diamond Member. Rating: 5/10
Service
While some staff were accommodating, there were inconsistencies in service levels, especially during my interactions at check-in and check-out. Rating: 6/10
Location
The hotel is well-positioned for easy access to the train station and local attractions, although the surrounding area felt a bit chaotic at times. Rating: 8/10
Dining
I found the breakfast offerings to be limited and not up to the standard I was hoping for, especially given the high price tag. Rating: 4/10
Facilities
Facilities felt outdated and could benefit from some renovation to enhance the guest experience. Rating: 5/10
Eva
United Kingdom,
October
2024
8.0/10
My stay was quite enjoyable overall! The location was a real highlight, making it easy to explore the city and get to the train station. The staff was very accommodating and friendly, which really enhanced my experience. The breakfast offered a wonderful variety, although it was on the pricey side. On the downside, the lack of air conditioning was uncomfortable at times, especially since the nights felt quite warm.
Rooms
7.0
The room was decently sized and had all the essentials, which worked well for me. However, I found it a little small in terms of space to move around, especially with three people.
Service
9.0
The reception staff were incredibly helpful and professional. They really went above and beyond to ensure I had a great stay, assisting me with my inquiries and local recommendations.
Location
9.0
The location is superb, just a short walk from the main train station and very close to central attractions. It makes getting around the city a breeze.
Dining
8.0
Breakfast was phenomenal with lots of choices, including plenty of hearty options. However, at 19€, it felt a bit steep compared to other dining options nearby.
Facilities
7.0
The facilities were generally good, though I was disappointed to find no air conditioning, which would really enhance comfort during the warmer months.
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